One item that would be massively helpful is for us to be able to manually expose action cards in users’ portals. Currently, User A can only see items User A submitted via the form. Often, other users need to be able to collaborate on work. This would also solve the problem of work not appearing in Client Portals if the PMO creates the action card. We create work frequently, especially on larger projects, rather than asking the requester to submit form after form. I expect this would benefit your other clients as well. I imagine this working by using the user’s email as a unique identifier and being able to add access by adding these emails to an access list. Sort of like how I can share a SharePoint document with people by granting them access on a case by case basis.