Forms: Set default due date
complete
J
Jay Graves
For forms that create action cards, give the option to set a default due date (today, +7, etc.). Right now they go in with empty due dates and that can result in them getting lost.
Log In
K
Katelin Miles
complete
A
Amy Collins
Katelin Miles: could you please provide instructions on how we can begin using this feature? I am reviewing the options on the page to edit our Forms and I don't see anything. This will be a HUGE help with our efficiency so I want to set it up immediately! Thanks in advance.
K
Katelin Miles
Amy Collins: hi Amy! Check out the instructions here: https://hiveteams.canny.io/changelog/set-default-due-date-in-action-cards-routed-from-forms. Let me know if you have any further questions!
A
Amy Collins
Thanks Katelin Miles. I have tested this twice and it is not working for me. I have checked "map to action due date" but when I save and submit a new test form, the action card comes through without anything in the due date field. Can you help, or connect me with support for help?
K
Katelin Miles
Amy Collins: Sorry for the delay, I just got the notification! Reach out to our Customer Support team live in the blue "?" button at the top of your workspace. They'll be happy to help you here!
A
Amy Collins
Katelin Miles: thank you! Yes, I contacted support yesterday. They are also not able to get this feature to work and have promised to get back to me after troubleshooting.
G
Gina Lockwood
Amy Collins: Hi Amy! You are correct, we're seeing something a bit unexpected with this new feature - thank you for bringing it to our attention! We're currently working to resolve and will reach out to you via support as soon as a fix is live.
G
Gina Lockwood
under review
A
Amy Collins
We desperately need this feature. Our clients submit work to us using forms, and we promise each of them a certain turnaround (usually 2 or 3 business days depending on the client). This leads to me manually assigning 20-40 due dates per week on the action cards we receive from form submissions.
A
Andrew Hurteau
Absolutely need this. Even in project templates.
J
Josh Fuller
I love the idea of being able to set minim dates as well. If we can do that math in forms, we could do a sort of data validation and say "you can't request this project to be done in under a week, minimum is 60 days". Something along those lines. I think that a wonderfully powerful addition to forms!