Completed Actions - Notify assigner via email
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Jay Graves
It would be great to have the option to receive an email notification when an Action Card I assigned has been completed. There are a ton of notifications and it is easy to miss this specific use case.
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B
Brian Holthouse
Hi Jay Graves we actually have a Hive Automate recipe that can accomplish this. In the community library there is a recipe titled: "When Action Card status is complete, send Email" that should give you a good starting point for how to get this up and running. All you would need to do is change the recipient of the Email step to be the 'Created by' user email from step 1.
Check out our help article below for using recipes from the community library:
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David Giannicchi
Brian Holthouse hi Brian ...In your email, you mention that the user can use Outlook, Gmail, or an external mail service that needs to be configured. Could you please provide specific instructions on how to set up this external mail service? Thank you very much!
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Melissa Thompson
I agree! That would be very helpful...